Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to Comic Shelf and its published services, including all products sold in our store.

Eligibility for Refunds

To be eligible for a refund, items must be returned in their original condition and packaging. Proof of purchase is required.

Exclusions from Refunds

Certain items, such as opened graphic novels or special event merchandise, are not eligible for refunds. Please check our policy for details.

How to Request a Refund

To request a refund, please contact our customer support with your order details and reason for the request. We will guide you through the process. office@comicshop.lol

Refund Processing

Refunds will be processed within a reasonable timeframe after we receive the returned items. You will be notified once your refund is approved.

Cancellation Policy

If you wish to cancel your order, please notify us within the specified timeframe. Cancellations can be processed through our customer support.

Governing Law Singapore

Consumer Authority Consumer Protection Authority